Updated Catering Policy

Please read carefully prior to placing a catering order!

ORDERING:

We do not accept catering orders within 3 full business days of your event (M-F no holidays). For all confirmed catering orders, payment must be made at least 48 hours prior to your scheduled event.

DELIVERY:

We use third party delivery partners to deliver our catering orders. To accommodate for tardiness or traffic, we schedule deliveries in a 30 minute range. For example, if you request an 11:30am delivery, your order will be scheduled for delivery at 11am.

We also require a phone number for the person who is on site and ready to receive the order. We will call this appointed contact as we arrive to ensure a smooth drop off. If the calls go unanswered for 10 minutes, we will bring all food back to the Deli for pick up.

CANCELLATIONS:

Orders cancelled 7 days in advance will receive a full refund.
Orders cancelled within 2-7 days will be given a full credit towards their next event. Credit expires after 30 days. If you are unable to accept a credit, we will refund you 50% of your order.
Orders cancelled within 48 hours are not eligible for a refund or credit.
- Why?! Because we schedule staff, purchase food for your event specifically, and even turn away other catering opportunities to book yours, and we are not able to recoup those costs within 48 hours. Thank you for understanding we are a small business with real people working really hard to make it all happen!

Place your order here! ⬇️

***Please be mindful that your inquiries are monitored by a real human and we may take up to one full business day to respond. We promise your order has been received once you hit submit on the form below and there is no need to follow up!

Please, do not call the store to confirm your order. We are short staffed, very busy, and not wanting to bog down our staff with catering orders. We promise we will reply via email as soon as we're able.***

First and Last Name

First Name

Last Name

Email

Phone

(###)

###

####

Which location are you hoping to order from?

What date are you hoping to order for?

Make sure it is at least 3 full business days from right now!

MM

DD

YYYY

What time is your order needed for?

Hour

Minute

Second

Will you need delivery?

If you selected yes for delivery, what's the address?

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Do you know what you'd like to order?

If you know what you'd like to order, please specify here! Please indicate whether you would like your order plattered or wrapped individually. If you don't know what you'd like to order, we'd be happy to put a proposal together for you! Please indicate any dietary restrictions that will need to be accommodated for as well as budget.

Will you need plates, napkins and utensils?

Who will be there to receive the order? Please list name and phone number. Reminder: we will wait 10 minutes before heading back to the store with your food for pickup if nobody answers our calls.

Have you read and understood our ordering and cancellation policies?

Yes!